Iâ€™ve been trying to stop myself from ranting here about this â€“ but this is important enough to point out.
UFONE apparently doesnt seem to believe in or understand consumer choice and seems to think that as customers weâ€™re inherently sheep, bound to baa at whatever the overlords in their offices think is the truth â€“ that perhaps the only meaning in our lives comes from waking up everyday to construct effigies of their corporate leadership and dance around them all day singing songs of their praise.
Iâ€™m talking about their completely unethical and downright brazen, anti-competitive, anti-consumer-rights act of automatically subscribing people to the utunes service â€“ you know, the service that makes you hear extremely annoying songs when youâ€™re trying to call and reach someone.
I personally hate that idea â€“ the only time Iâ€™m calling someone is if its something serious, when Iâ€™m thinking about something important in my head about the conversation Iâ€™m about to have with the other personâ€¦ to hear a random love-song or jingle at that time I think is a completely rude interruption.
However, Iâ€™ve never spoken about it because I figured that it was the choice of the person I was calling â€“ who was I to complain about what someone does or does not choose as their call-in tone.
But where I absolutely draw the line is Ufone â€“ a dumb carrier I just use to connect with others â€“ interfering in my life by automatically subscribing me to this brazen service too.
This is a consumer rights violation, because (1) I never ask them to subscribe (2) I dont like the service and dont want to ever subscribe as a conscious well-informed choice and (3) This isnt even part of my individual lifestyle or phone behavior. My phone is primarily for business and the absolute last thing I want is for a client to call me and say â€œYeahâ€¦ so why do you have *so and so romantic song* as your tone on your phone numberâ€¦ I didnt think you listened to music like thatâ€
And it doesnâ€™t seem to help that Iâ€™ve unsubscribed several times now â€“ it just keeps resubscribing every monthâ€¦ the overlords at Ufone seem to insist that I *must* do as they say â€“ why, because everyone must agree with whatever they believe to be truth?
The only consolation in their unethical behavior is that the number you call to access UTunes is 666 â€“ YES, seriouslyâ€¦ atleast they are self-aware enough to know that this service is the manifestation of the devil himself. I guess the only advice I could offer to you then is that if youâ€™re thinking about Ufoneâ€¦ erâ€¦ repent?!