After a week of online protest due toÂ an inappropriately worded warning aboutÂ working with Pakistanis, the owner/CEO of the web firm RentaACoder.com finally came out on the official RAC forums to announce that the message has been removed, and apologized for any loss of business. He said:
This is from Ian Ippolito, the owner of Rent a coder. Â My sincere apologies if your business was negatively affected in any way. Â The message had been removed.
A number of Pakistani coders had claimed that the electrical situation had recently gotten out of hand and asked to be excused from their projects without a poor rating. Â We researched the situation on the internet and it appeared true and did so and then posted the warning on the site. Â After posting the warning, we then received a number of emails saying that the electrical situation is no different than it used to be for many years, and that competent coders have already made other arrangements and are not affected. Since there is a big conflict between what different people in Pakistan are telling us, we have removed all messages until we are able to sort out exactly what is happening.
Again my apologies.
RentAcoder did the right thing to finally take notice and and take the notice off – hats off to them for creating a happy ending – but Ian’s post raises an important question. RAC are looking for precise information on the infrastructure available to the Pakistani IT workers, which is not the same as the one available to the general Pakistani population. Lacking any official source of information, they had to rely on a couple of generic news sites. Shouldn’t it be the responsibility of a body like the PSEB to act as a watchdog and make sure that a truer picture is available to the world regarding the current energy crisis and how we are dealing with it? They don’t need to lie, just acknowledge the fact that even though we have an energy crisis going on, we have enough practice to effectively deal with it.
PSEB should get involved in incidents like this one, and start the re branding process by updating their website’s “Why Pakistan” section, which is very outdated. They should also add a regularly updated source of news on the current infrastructure situation in Pakistan, so that solo IT workers and the smaller IT shops can point their clients to it to verify the existence of the small bubble of relative stability that we are successfully maintaining in the middle of this crisis. Such a measure would also help in retaining existing business streams and alleviating the concerns and apprehensions of potential clients when it comes to Pakistan. After all, PSEB has the slogan: “Promoting the IT Industry Locally and Globally”.Â They can start with getting in touch with Ian directly. Any PSEB person reading this?