The IT industry of Pakistan bore the brunt of Marriott bombing as Evacuee Trust Complex (better known as Software Technology Park-II or STP II) was severely damaged by the blast. All the soft structure of the building, including the optical fiber links, was blown up and dozens of IT companies had their future at stake.
During that gloomy situation, NayaTel came to the rescue with its state-of-the-art Fiber-to-the-User (FTTU) network. The Islamabad-based company has installed a Gigabits Optical Fiber Metro ring (the first of its kind in South Asia) across Islamabad and parts of Rawalpindi to provide triple play services. This enabled them to act immediately to help the affected companies. Wajid Mehmood of NayaTel gives us some details,
“Instead of waiting for these companies (who were our customers already) to approach us, we adopted a proactive strategy and contacted these companies with offer of emergency help by shifting their accounts to any other location in Islamabad/Rawalpindi on our fiber network. The blast happened on Saturday night and we started working on Sunday for customers shifting. Some of the customers were shifted on Monday and their US customers on Monday evening were pleasantly surprised to see their back offices up and running within just one day.“
He also told me that the company is planning to install the same network in Lahore and Faisalabad, in near future.
The efforts and services of NayaTel during that crisis situation are indeed exemplary. We have such a small IT industry in Pakistan that we have to be each others’ pillars of support during such testing times. As a month has passed since the tragedy, many companies are now back in STP-II as the optical fiber links and basic infrastructure has been restored.