Misleading Tariff for Warid Postpaid

Share this Article

Author:

This is a guest post by Aamir Attaa of ProPakistani.

Cellular companies in Pakistan are indulged in a play that rapes the consumers’ rights. We have seen so many instances where cellular companies mislead or not fully educate their customers regarding pricing, hence making a significant amount of black money.

Until now, we were witnessing such practices with either a single package or a single product, but Warid Telecom has dared to present whole range of their post-paid packages without mentioning the pulse rate. Thanks to Mr. Saeed Alam who met me at Ufone franchise (Commercial Market, Rawalpindi); he was there to shift his network from Warid to Ufone (through MNP), due to this particular cheat by Warid.

All prices are quoted for 30 seconds pulse rate on Warid’s official webpage, without exclusively mentioning it, which leads to a very confusing situation for customers.

So what happens is that users opt for packages that offer very attractive prices, but they never know that the pulse rate is 30 seconds instead of 1 minute. Yea a huge bill shakes and defiantly brings them back to their senses from a fantasy world where they think that Warid can offer them Rs. 0.70 per minute for off-net calls (we know that interconnect charges are Rs. 1.20 per minute, so off net calls can never be less than 1.20 in any case)

Is there any one who can fight for consumers? I guess no; PTA is going to take severe action against Warid by posting a "Notice" on a pop-up window when you open PTA’s website. That’s it…

So keep bearing!

Facebook comments:

10 Comments

  • I left my warid postpaid line because of the same reason

  • No wonder their bill was higher than mobilink with the same amount of usage!

  • Happened to me as well, but i would like to mention that before converting my package, the CS person exclusively told me that these are 30 seconds billing packages and cannot be converted back to old 1 minutes billing packages!

  • the nobleness of CS does not spare the company to misquote anything on their website…! specifically when you can’t reverse your 1 minute (old) package.

  • This is with all companies in Pakistan. Being weasel with their ads. Wateen with /15 seconds, Telenor 30 seconds, Philips with 16.1 inches of monitor as 17 inch monitor and my favorite American Award for Quality.

    Europe have good laws for these type of weasel ads by weasel companies.

  • salam, i have noticed that Telenor is also becoming expensive. Call Rates local & International beefup.Sms rates are also uneffordable? Is other networks have same Situation??

    Comments Plz

  • Below terms and conditions are mentioned in quite readable fonts below postpaid tariff on WARID website. Pulse is mentioned over there from day 1. It’s just our habit (as Pakistani’s) to ignore terms & conditions and to jump on collusions based upon assumptions.

    Terms & Conditions

    All charges are exclusive of government taxes and levies including sales tax at 21% and advance withholding tax at 10%

    Prices are subject to change at Warid’s discretion

    FnF include 5 On-Net Numbers (Warid to Warid)

    Postpaid tariff rates are applicable on 30 seconds billing pulse.

    MMS is charged both for receiving and sending

    MMS unit is a message of size 100kb off-net and 250kb on-net

    Mobile Internet unit is per 64KB

    For Postpaid connection‚ please make sure that you submit your Warid connection form with a copy of your NIC (along with a copy of 3 paid utility bills in case the NIC address does not match the billing address)

    Zoom Unlimited SMS offer is applicable for a subscription of Rs.210 + tax for 7500 SMS/MMS per month

    Zoom Unlimited SMS offer & Caller Tune activation charges are Rs.2 +tax

    Weekend rates are from 12:00 AM (Sat) to 11:59 PM (Sun)

  • @ Shah

    Thanks for commenting, however, pulse rate in these terms and conditions appeared only after this post.

    Another thing, this point (mentioned in terms and conditions) All charges are exclusive of government taxes and levies including sales tax at 21% and advance withholding tax at 10% was also added latter (obviously after budget).

    Unfortunately, i don’t have screen shot of this page (when i filed this post on June 22, 2008) to prove you wrong that the pulse rate was given from day one.

    Regards

  • [GOOD NEWS FOR POST PAID USERS]
    Now get a new 0300 connection free of cost
    if you used any postpaid connection more than 6 month
    and consump more than 1000/- Rs.
    for more details

    NOOR
    03008965329
    Sales & Marcketing
    Mobilink Indigo

  • [ATTENTION CORPORATE COMPANIES]
    Now get a new 0300 BULK connections with waiv on security deposit
    if you are a corporate company
    and need many connections
    for more details

    NOOR
    03008965329
    Sales & Marcketing
    Mobilink Indigo

Leave a Reply


*

Recent Posts

  • Events General Mobile Apps Container Run a continuation of politically motivated apps

    Container Run a continuation of politically motivated apps

    First we had Angry Imran which brought smiles and some short lived fun for us during the election campaign. Then came Gullu Butt following the incident of Model Town Lahore, which stayed on top of charts (Pakistan play store) for quite some while. Also Gullu Butt made an update with having the famous “Aam Khaiyga” quote form Aamir Liaqat in which a character resembling Aamir Liaqt throws mangoes and the Gullu Butt character tries to catch them. Gullu butt currently has more than 100,000 Installs

    And now during this extremely politically tense situation which had the whole nation on its toes on 14th August we have another app continuing the …

    Read more →
  • Announcements Featured Startup General Meritaleem.com aims to help student make better decision regarding their future.

    Meritaleem.com aims to help student make better decision regarding their future.

    MeriTaleem.com aims to solve an age old problem for our students, where to go next?

    If you have just completed your primary school which college to pick, if you have completed your college which university to pick. There has always been lack of information or rather consolidated information regarding these questions. The best source till now has always been relatives and friends (mostly of your parents). So some uncle did CA and made a good living you should talk to him and decide, or daughter of my sister completed her medical and is practicing follow that career.

    The fact that online presence of our existing universities are limited and not …

    Read more →
  • General Mobile Apps Eccentria Technologies launches an app which shoots to the top of the charts

    Eccentria Technologies launches an app which shoots to the top of the charts

    Whoa!! this was quick so Eccentia technologies launched an app a few days ago called “Ajj Kia Pakaen” or what to cook today and today it has reached the top of charts for Pakistani Stores on iTunes and google play store.

    “Ajj Kia Pakaen” is the most common question asked at every house hold in the morning. The ladies of the family have a hard time deciding what to cook for the day. The app has a fun interface and is simple to use, you fire it up, and it gives you an option of what to cook for the day, if you like the option you can check the …

    Read more →
  • Coffee Session General Marketing/Adv Rise of facebook marketing in Pakistan

    Rise of facebook marketing in Pakistan

     

    Until a few years back we used to have closed groups and forums, which gathered the like minded people and anyone targeting the online audience would tap into that forum and market his/her services. So PakGamers , PakPassion initially even PakWheels used to be driven by members talking about what they loved, people used to create marketing and sales opportunities from within those discussions (so you could get a good router cheap or a gaming PC etc).
    The advent of facebook changed all that, most of the forum goers moved to the new social media. It also made a very attractive market place for some one who does not …

    Read more →
  • General Getting back

    Getting back

    I  have been out of blogging for a long long long time, a lot of things happening on personal front (including a little startup I have ben doing my self). However during my absence I met a lot of people who had followed GreenWhite at its peak, read the articles regularly.

    I had hope there would be some one else who would come ahead and cover everything going on and around us in the local tech world. There are some guys doing a great job, but for some reason I still could not find one source where I can go and read about everything, so my routine usually is to …

    Read more →
  • General Mobile Apps Software & I.T. GeniTeam launches official app for Pakistan Idol

    GeniTeam launches official app for Pakistan Idol

    GeniITeam has successfully launched an official app for PakistanIdol. This is one of the first collaboration between a reality game show and a local app development company. I am sure a lot more would follow. Previously we have seen seenreport becoming the basis of mostly all channels citizen reporting system (Like Geo Dost). This is a healthy sign and with the advent of 3G round the corner it should become a business generator for our local firms.

    App allows you to follow the contestants that you like, promote them, comment on live feedback on an episode. It offers official content from the show since it is developed with partnership with …

    Read more →
  • General 10Pearls and National Geographic Release A Geography Challenge App

    10Pearls and National Geographic Release A Geography Challenge App

    10Pearls, one of the leading Pakistani IT companies, has recently added another feather to its cap. This time, in partnership with National Geographic, 10Pearls has released the new and improved GeoBee Challenge App – an interactive app to challenge and grow the geographic knowledge of the users.

    Each year thousands of schools in the United States participate in the National Geographic Bee using materials prepared by the National Geographic Society. The competition is designed to encourage geography in the classroom, ignite student interest in the world around them, and increase public awareness about geography. Schools with students in grades four through eight are eligible for this entertaining and challenging test …

    Read more →
  • General 10Pearls Spins Off Game Plan8

    10Pearls Spins Off Game Plan8

    It’s heartening to see that Pakistani IT companies have now started to diversify themselves into non traditional areas, and are competing with global players in areas such as gaming. We have received information that 10Pearls, one of the leading  mobile and enterprise web development services companies in Pakistan, has spun-off a separate entity focused solely on developing and publishing casual mobile games.  The new entity, Game Plan8, will focus on creating 2D and 3D games for the iOS, Google Android, Kindle, Facebook and other platforms. Details can be seen on the company’s official press release at http://www.prweb.com/releases/2013/12/prweb11428177.htm

     …

    Read more →
  • General Telecom CCP Gives Guidelines Against Telecom Companies’ Deceptive Marketing

    CCP Gives Guidelines Against Telecom Companies’ Deceptive Marketing

    If only were there two things when it comes to the law, firstly the fear of breaking it and by passing the legal authority, and secondly, implementation of the law given full dedication, there would have been less competency and dishonesty in business and society. However, keeping good faith, the Competition Commission of Pakistan (CCP) has put forward “Deceptive Marketing Guidelines” which will maintain the Section 10 of the Competition Act, 2010. In order to enforce this part of the law and stop anti-competitive conduct on part of the telecom companies in advertising, the guidelines have been shared with Pakistan Telecommunication Authority (PTA) and other concerned telecommunication sector members, in …

    Read more →