Wateen & its policies!
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Guess what! Wateen finally sent me their bill. Looks like their billing system is up (not sure though). Whats interesting to know, like its sister concerns Warid & Bank Al-falah, they also have managed to bring hidden charges. I very clearly remember their sales representative (wateen’s, not franchise) hammering it on my head that, I would only be charged Rs. 1350/- Per Month for a 512KB /10GB cap package. And for that I was required to give 11 months post-dated cheques and first month in advance with equipment cost. Now, if you look at exhibit A, they have managed to bring out Rs. 891.50 worth of charges, i’m liable to pay.
Its the 3rd billing month and this is the first bill i’m receiving. What’s interesting to note is the line rent for telephone service, their IVR hold music also very clearly announces “telephony services for ZERO line rent!”
I was not yet satisfied with their falsified claims by Wateen’s support staff about why they are charging me Rs. 1350 and every billboard out their announcing that I should be paying Rs. 799/- for the same. Now, they have sent me unjustified bill.
What you guys think about Wateen’s policies? Do we, consumer have any say in this? What we, as consumers can do about it?
People at Wateen, if you are reading this – Please participate in this discussion and enlighten us about your thought process and how you come up with these beautiful packages?
9:20 am
well i have both Wateen and PTCL and but now i am using the Wateen for a week. The speed in my area is low and they said they will install outdoor unit in my house. Inshallah they will do that
1:54 am
Dear All Consumers,
For customer services, you may right to customerservice@wateen.com or go to online chat with one of the rep available from 9am to 5pm monday to friday.
Email: customerservices@wateen.com
Chat: official website http://www.wateen.com
Helpline: 111-365-111 or 1236 from your wateen phone.
Visit us at our business centers.
9:09 am
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11:55 pm
To whomever it may concern:My previous comment (as well as this one) was left by automated spamming software. I just took a look at some of the sites that it hit and I see that it seems to have left comments in inappropriate places that made the comments themselves seem pretty damn insensitive. I just wanted to clear up the fact that I never actually read any of the posts and I’m really not a horrible person – It was all done automatically by a robot that left a comment on a bunch of blog posts that contained the phrase “my life sucks”. I sincerely apologize if I offended anyone – I’m just a spammer who was trying to get links to his site.If you haven’t already, you should probably delete the original comment, along with this one.
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3:17 am
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SURROUNDED BY WALL AND WITH AVAILABILITY OF ELECTRICITY.IF YOU HAVE ANY PLAN TO IMPLANT THE BOOSTER OF MOBILINK,UFONE,TELENOR AND ALL MOBILE COMPANY WE WILL BE PLEASED TO PROVIDE PLACES FOR REASONABLE RENT.
KINDLY SEND YOUR SURVEY TEAM FOR INSPECTION AND GIVE US A CHANCE TO BE APART OF YOUR BUSINESS.WE SHALL BE VERY THANK FULL TO YOU
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1:02 am
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