Comments on: How to drive your customers to start evangelising their friends to RUN AWAY FROM YOU http://greenwhite.org/blog/2007/08/24/how-to-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/ Coffee Sessions for the Industry! Thu, 09 Feb 2012 06:06:11 +0000 hourly 1 http://wordpress.org/?v=3.3 By: State of Telecom Industry in Pakistan » Unsolicited Calls: Marketing Without Permission http://greenwhite.org/blog/2007/08/24/how-to-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/comment-page-1/#comment-3748 State of Telecom Industry in Pakistan » Unsolicited Calls: Marketing Without Permission Tue, 11 Sep 2007 21:01:18 +0000 http://greenwhite.org/2007/08/24/how-do-you-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/#comment-3748 [...] before. The recent PTA warning about unwanted and fraudulent SMS was also discussed here. Other bloggers have also written about the marketers who invade people’s privacy and waste [...] [...] before. The recent PTA warning about unwanted and fraudulent SMS was also discussed here. Other bloggers have also written about the marketers who invade people’s privacy and waste [...]

]]> By: Ahmad Zafar http://greenwhite.org/blog/2007/08/24/how-to-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/comment-page-1/#comment-3301 Ahmad Zafar Thu, 30 Aug 2007 06:23:47 +0000 http://greenwhite.org/2007/08/24/how-do-you-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/#comment-3301 No I wasnt being sarcastic. It really was true...and I know how SCB must have made you feel. My grandfather, dad plus their associates often go on about their(banks) 'methods' in this manner. And after reading your article, it really does prove how 'fashionable' our banking environmment has grown. No I wasnt being sarcastic. It really was true…and I know how SCB must have made you feel. My grandfather, dad plus their associates often go on about their(banks) ‘methods’ in this manner. And after reading your article, it really does prove how ‘fashionable’ our banking environmment has grown.

]]> By: Osama A. http://greenwhite.org/blog/2007/08/24/how-to-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/comment-page-1/#comment-3288 Osama A. Wed, 29 Aug 2007 20:35:13 +0000 http://greenwhite.org/2007/08/24/how-do-you-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/#comment-3288 Ahmed... not sure if you're being sarcastic. SCB really drove me mad but a good "business-sense" explanation of it later on. OR you can read Jawwad Farid's post on SCB -- that has good business pointers. Ahmed… not sure if you’re being sarcastic. SCB really drove me mad but a good “business-sense” explanation of it later on. OR you can read Jawwad Farid’s post on SCB — that has good business pointers.

]]> By: Ahmad Zafar http://greenwhite.org/blog/2007/08/24/how-to-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/comment-page-1/#comment-3284 Ahmad Zafar Wed, 29 Aug 2007 19:02:01 +0000 http://greenwhite.org/2007/08/24/how-do-you-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/#comment-3284 Nice one Osama, really nice..! This just proves how helpful and important a role 'rants' can actually serve. Nice one Osama, really nice..!
This just proves how helpful and important a role ‘rants’ can actually serve.

]]> By: Muhammad Asif Razzaque http://greenwhite.org/blog/2007/08/24/how-to-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/comment-page-1/#comment-3206 Muhammad Asif Razzaque Mon, 27 Aug 2007 08:06:10 +0000 http://greenwhite.org/2007/08/24/how-do-you-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/#comment-3206 SBP must impose certain risk disclosure and pre-consultation conditions for all such tele-marketing efforts focused at selling assets products i.e. personal loans, cards, lease etc. Most of the targets (clients) are simply not aware of the capture techniques that these banks employ and end up paying much over what they had bargained for. Further if you default the banks then really employ all means to push one into borrowing from elsewhere to pay off their debts, literally. There actaully exists no code of ethics for selling such products, there is absolutely no consultancy or health monitoring and they only know to jut their claws into your skin as soon as you become vulnerable. Just wanted to support Osama's experiences ;-) SBP must impose certain risk disclosure and pre-consultation conditions for all such tele-marketing efforts focused at selling assets products i.e. personal loans, cards, lease etc. Most of the targets (clients) are simply not aware of the capture techniques that these banks employ and end up paying much over what they had bargained for.

Further if you default the banks then really employ all means to push one into borrowing from elsewhere to pay off their debts, literally. There actaully exists no code of ethics for selling such products, there is absolutely no consultancy or health monitoring and they only know to jut their claws into your skin as soon as you become vulnerable.

Just wanted to support Osama’s experiences ;-)

]]> By: Ammar http://greenwhite.org/blog/2007/08/24/how-to-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/comment-page-1/#comment-3173 Ammar Sun, 26 Aug 2007 07:13:30 +0000 http://greenwhite.org/2007/08/24/how-do-you-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/#comment-3173 I lost my debit card and asked them to post my new card to my address in Lahore. They asked me to send them a letter by post (Are they living in 20th century? )which I did. After two weeks when they told me their "procedure" is changed now I have to email them. Its been more than a month and I am still waiting :) And the worst thing, I opened a new account in a different country with the same bank and now I need to send them a letter BY POST to get my on line banking activated LOL... now I am thinking of switching.. I lost my debit card and asked them to post my new card to my address in Lahore. They asked me to send them a letter by post (Are they living in 20th century? )which I did. After two weeks when they told me their “procedure” is changed now I have to email them. Its been more than a month and I am still waiting :)

And the worst thing, I opened a new account in a different country with the same bank and now I need to send them a letter BY POST to get my on line banking activated LOL…

now I am thinking of switching..

]]> By: Salman Munir http://greenwhite.org/blog/2007/08/24/how-to-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/comment-page-1/#comment-3104 Salman Munir Fri, 24 Aug 2007 18:36:12 +0000 http://greenwhite.org/2007/08/24/how-do-you-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/#comment-3104 I'm happy to declare that I have successfully gotten rid of SCB. I think they are the most stupid bank around and unfortunately they have destroyed a good support system of Union Bank too. I'll tell you a funny story. I had a MasterCard from them, used it, payed all back and canceled it. I have the formal cancellation document with me since 1 year, but Still I get 0 Rs. bills from them regulalry :) And they would just ring up without knowing what they have sold me in the past. I think people from BPO industry need to go and fix these people up! I’m happy to declare that I have successfully gotten rid of SCB. I think they are the most stupid bank around and unfortunately they have destroyed a good support system of Union Bank too.

I’ll tell you a funny story. I had a MasterCard from them, used it, payed all back and canceled it. I have the formal cancellation document with me since 1 year, but Still I get 0 Rs. bills from them regulalry :)

And they would just ring up without knowing what they have sold me in the past.

I think people from BPO industry need to go and fix these people up!

]]> By: mansoor http://greenwhite.org/blog/2007/08/24/how-to-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/comment-page-1/#comment-3098 mansoor Fri, 24 Aug 2007 15:06:04 +0000 http://greenwhite.org/2007/08/24/how-do-you-drive-your-customers-to-start-evangelising-their-friends-to-run-away-from-you/#comment-3098 i'm havin the same trouble from the Citibank guys for the personal loan. Once i had a little free time, so made the guy tell me the whole detail of the scheme, asked a thousand different questions, made them look up rates for ridiculous amounts (because i wanted just that much!) and then when in the end, told him im going out of city, so i'll get in touch after the weekend. he called monday, when i politely declined the loan, since i had magically resolved my money issues otherwise. :p i thought it'd be the end of it :( but nO!!!! today! i get another call from Citibank offering me even MORE amount! arrrgghhh!! i’m havin the same trouble from the Citibank guys for the personal loan.

Once i had a little free time, so made the guy tell me the whole detail of the scheme, asked a thousand different questions, made them look up rates for ridiculous amounts (because i wanted just that much!) and then when in the end, told him im going out of city, so i’ll get in touch after the weekend.

he called monday, when i politely declined the loan, since i had magically resolved my money issues otherwise. :p

i thought it’d be the end of it :( but nO!!!! today! i get another call from Citibank offering me even MORE amount!

arrrgghhh!!

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