That’s what our mobile phone users want — faster, quicker way to hash out text messages.
The layout on this new phone AX490 by LG adds the basic numeric keys but surrounds the edges of those keys with alphabetical ones. Depending on the mode in which you are using the phone you can quickly do what you were intending it.
I think this is a brilliant innovation, because this helps to create a smoother user experience when using the phone.
In fact this is a technique for building good products. The idea is that the user interface should unfold more details only based on the scope of the application.
This concept avoids Feature Creep and awkward user experiences which results from presenting 200 options to a user when he/she only wants to use 3 at that moment in time. Only give them more options the moment the user will expect to receive them.
The methodical technique to use with this concept is to create a user experience map:
- What is the current scope of the area that the user is exploring
- What is the user trying to do within that current scope
- How would the user like to do what he/she is trying to do
- How would the user not like to do what he/she is trying to do
- How does the user transition from this scope into a more detailed, or less detailed scope (e.g. from one application back to the main screen)
This concept is crucial to learn for people who wish to become good product designers. This concept is embedded in what makes the iPhone great (it only shows you interfaces based on what you’re doing), and it should be embedded in your next big product venture.
Note: Osama A. is a product design consultant