GigaOM is one of the mainstream blogs that is covering India in full. What I like about the author of the india section is that it is (finally?) a realistic down-to-earth perspective of things in India, without all the marketing and hype bubble around it.
A recent article is interesting. More interesting are the comments. They make me all that much happier with my MBL connection.
Btw, a recent moment of Xen with MBL technical support: Called them at 2am because my home router wasn’t working. Got a cheerful person that helped me through all different possible issues.
When we finally hit on the solution I thanked him and he says in english “No problem sir, remember we’re always here to help you”.
That is the first time I’ve heard that sentence from tech support in PK, so naturally I stumbled a few times before saying “come again?”
Usually it’s more like (I’ve heard this literally) “Look – my job here is to facilitate you… and I’ve done that because you were able to call me easily, so I won’t do anything else.”
Yes, step back a minute and read that again. Its a mind-twister.
MBL should awarded a “person getting it right” award for their support.