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PTCL has made some interesting moves that the amazing community at Telecom Grid Pakistan has been discussing.
First has been a recent announcement via Dawn and other papers that starting from March they will be reducing their broadband charges significantly – Rs.2k for 1Mbps and Rs.5k for 2Mbps.
These are very competitive rates. In our experience with PTCL Broadband, if you can choose to look past the poor customer service and lack of support for small businesses (static IPs etc.) the actual service quality is pretty good. Added to that a good price point and this should be a very nice choice for people whose phone lines can support 2mbps connections etc.
Now they’ve announced the launch of a Broadband Entertainment Portal which gives access to music, movies, sports and more free of cost to PTCL Broadband subscribers.
It seems like the company is picking up, but I’d like to see their triple-play plans to be implemented soon – those plans are quite disruptive.



March 1st, 2008 at 9:04 pm
Very true! I’ve been a subscriber of their broadband service ever since it was launched and have nothing but praise for them. Strange I know, but it’s true.
March 1st, 2008 at 9:46 pm
Their “entertainment portal” at http://entertainment.ptcl.net/ is silly (sorry, silly was the first word that came to my mind). Putting up 40 english movies of VERY low quality (they would probably fit in a DVD or two) on a webserver (with irritating animations around them – but that’s the topic for another rant) does not make an entertainment portal… Worldcall used to do better than that 3 years ago. Most of the sections are still “Coming soon”.
I can (almost) digest the urdu jokes section, but the thing that confused me was the presence of a “Relegious” section – I fail to see how a “Relegious” section is entertainment.
(Do I whine too much?
)
March 2nd, 2008 at 1:06 am
i tried their service for 2 weeks and it’s internet at the crappiest – give wateen/micronet a couple of weeks, they will match/exceed them – ptcl will always be just another mediocre company
March 3rd, 2008 at 12:37 am
the situation isn’t much better for wateen there are lots of bad reviews about them on some sites
March 3rd, 2008 at 3:32 pm
Due to ptcl’s move there is an immediate tariff reduction from linkdotnet as well http://www.mylink.net.pk/Services/Tariff.aspx
March 3rd, 2008 at 4:07 pm
I would like to point out that most ptcl-dsl-bashers have bad phone connections. They need to get their phone lines checked, or better yet, upgrade to fiber optic lines. I can assure them they would not regret it. Their DSL services runs like a charm on clean phone lines. And their latest reductions are a godsend (especially the Unlimited volume bit).
March 3rd, 2008 at 4:37 pm
@raza: true, bad connections are to blame a lot of times but i had a super-running micronet connection before – never had any probs and what do u say to a tech support guy who says “connection down hai? aap dekhen aap ke pc main neechay do TV jal rahe hain?” and then says plz hold and then takes 5 mins to tell me how to open the cmd prompt and then says “type karain p-i-n-g localhost, kuch naza aya? sorry is ze zyada main kuch nahin kar sakta”
they messed up my already working connection at the exhange before giving up – in the end i had to switch back to micronet and also had to pay 2 months’ dsl charges since the $@$#@$#@ billed me and would not take it back
March 4th, 2008 at 2:22 pm
I am still unable to see entertainment site. tried from wateen and mbl, but cannot open it.
March 4th, 2008 at 5:57 pm
Dude you cant see the portal unless u have PTCL Broadband service…. what would be the point of launching a PTCL broadband portal if everyone could see it
March 4th, 2008 at 6:04 pm
and dude, you aren’t missing much
March 4th, 2008 at 6:06 pm
The bigger question, then, is why are they advertising their 256kbps broadband package through banners INSIDE the portal?
Isnt that counter-intuitive?
March 4th, 2008 at 6:43 pm
lol, good point – but perhaps their portal works on the ptcl/ptcl/13177777 dialup numbers too, and perhaps they are targeting those customers to upgrade?
Since my last comment, they have also fixed the Relegious typo, so someone must be reading this thread, and we can now have religious ‘entertainment’ (their words, not mine) on http://entertainment.ptcl.net/Religious.aspx – after a spell of watching pigs and Nicole Kidman’s thigh on http://entertainment.ptcl.net/Movies.aspx
I wish they put up a hit-counter on both pages!
March 5th, 2008 at 5:08 pm
Good point – didnt think of that
March 6th, 2008 at 10:19 pm
Dear Mr. Raza Abbas,
I have the same problems with my phone lines that you have mentioned and even my DSL connnection request has been turned down. Can u tell me how to change it to Fibre Optic. What should be fibre optic? the PTCL cable coming from Exchange to the local switch box or also the wire from that switch box to the pole outside my house and what about that copper wire which comes from the outside pole to my phone set.
looking forward for a detailed reply from mr. Raza or anyone having knowledge/experience regarding this.
March 8th, 2008 at 11:41 am
hmmm but I think PTCL services are excelent. 512k on just Rs 1200 with unlimited download. I also enjoyed the entertainment portal, but some more movies must be added.
March 10th, 2008 at 10:54 pm
Hi I think PTCL services are awesome now a days but in movie and songs section, latest material will be added to make it more better
March 16th, 2008 at 11:57 pm
I GUESS PTCL BROADBAND EXELLENT … ENGLISH MOVIES PORTAL … FINE THEY SHOULD ADD LATEST MOVIES :d
March 21st, 2008 at 9:57 pm
yeah its great, i had 256Kb/s i still have it, i am waiting so damn hard n badly for the upgrade to 512kb/s Unlimited, i have no idea when they are gona upgrade me i asked them so many times but they are like its in process. my Total use is to play on Xbox live, some times it lags and some times its all good for all my buddies who join my room, i am gonna check 512 when i get the upgrade if that dint worked fine. which i hope it will… then i am gona go for 1MB/s but still i know 256 is good, 512 will be better though. i still dint get the upgrade PLZ UPGRADE MY CONNECTIONNNNNNNN
March 21st, 2008 at 10:32 pm
Jawad, I can feel the pain
I am battling PTCL to get my connection upgraded these days. The way I see it, they owe each user atleast the 1200 (for the 256kbps they are not giving for this month), which, when multiplied by a few thousand users, becomes a significant amount.
I call them each day, usually for 30 minutes or more, give them the long list of complaint numbers (mine and 2 other colleagues’ who have PTCL) and ‘collect’ excuses and promises.
If they pay a call center guy 20,000, that is almost 1,000Rs per day, or 8 hours. I have made more than 16 x 30 minute phonecalls so far, so at least I have ‘broken even’
I also got in touch with their Broadband manager, Mr. Ali Raza Baloch, on email. Even though he has forwarded my complaint to 2 people in 2 days, there’s no progress… I have explicitly told him that the bad reputation they are gaining by breaking very doable promise of upgrades by 1st March is going to harm their brand – maybe they just don’t care.
My transformation from a very satisfied customer to a frustrated one is documented at: http://www.reallyvirtual.com/tag/ptcl
Another colleague is playing the bad cop, and complained to PTA in writing. The PTA people sent PTCL a notice, upon which, PTCL actually called my friend back and said you will be upgraded by the 21st for sure. It never happened. PTCL had till the 15th of this month to upgrade, I don’t think they’ll be FINED for failing to comply though. They need to be tied up, spanked, thrown in a cage full of monkeys and sent to a slave camp afterwards. Maybe they’ll learn something if they come back :-/
March 27th, 2008 at 3:37 pm
Hi, i got my new connection of 512kbps last monday and like everyone else here, I’m too having the same problem with the upgrading of my connection. I’ve been calling a bunch of people for the last 5 days and as expected no +ve result. Today i again called @1236 and the lady said that “most of the people (not all) having this problem will get it solved by 31st of March”. Then i told her that a friend of mine got his connection upgraded 2 weeks ago, this time she didn’t have anything to say
So lets see what happens.
And i agree with Sohaib, they need to be tortured =/
March 29th, 2008 at 10:02 am
PTCL is fraud PTCL is Fraud they say that 256 is changed to 512 K but still not. A month passed from there statement. Its amazing. Is PTCL kidding with the customers or PTCL wants to decline their sale
March 29th, 2008 at 10:11 am
What is the fucking problem with the fucking company of PTCL PtCL said that our package is changed to 256 to 512 but still no further improvement. PTCL is just a chunk for fuck sake fuck off NO OFFENCE
March 29th, 2008 at 10:17 am
Oh, I forgot to update this thread, my connection was graded after constantly nagging the PTCL people, a couple of days after my last comment here. Did a post about it over at my blog. I hear they are giving 30th (that is tomorrow) as the new new date now. Go fax a complaint to PTA instead of bitching about it here – it helps
March 29th, 2008 at 1:20 pm
lol Sohaib Athar hahah
Hey guys Easy man,,, i am also waiting like hell for this,,, its beeen a monthh now ,, anyway i went to isb and i was so sure that the time i will come back my connection will be upgraded and it was not, i called them and some Kashif dude told me that it has been 50% completed u will get ur upgrade within 6 days (6 more days its pissing me off) and some other PTCL dude told me that they are gona upgrade us before 31st of march, this is all computerized no man can do nothing about it the upgrade process is running AREA vise blah blah. anyway i cant wait, as i get my upgrade i am gona ask for 1mbps . lets see yaar,
March 31st, 2008 at 4:37 pm
I ordered for a 512kbps connection on the 6th of march…and ptcl has failed to install my dsl yet.. i was using MAXCOM 256 and i really regret having stopped using that..it was half the speed but heck atleast i had an internet connection…. PTCL SUX ASS they really do.. the phone lines are still ptcl so they know eventually everyone is dependent on them.. i have been calling 1236 almost 3 or 4 times daily and all i get is a lot of excuses and empty promises i called the exchange and they say they dont have any dsl ports left to give new connects…:S wtf? i dont know wat the ptcl management is doing but they really need to get off their asses and do something about it…this is like old times when u applied for a phone connection n ptcl used to go…dabbi nahi hai…tar nahi hai…pole ghar say door hai…etc etc…. they have just given a new paint job on the outside and inside it’s the same fucking ol can of worms… PTCL.. GROW THE FUCK UP AND GET A FUCKING LIFE this is the year 2008 i mean sheeesh. and ptcl will not be an another mediocre company…it already is a really rotten lousy worse-than-mediocre company
April 1st, 2008 at 4:49 pm
my connection was upgraded on 31st march as they promised. yeah it did took me a lot of calls and complaints everyday but finally they did it. A friend of mine is working in ptcl and he said that they announced that they will launch new packages and upgrade previous connections on 1st march because customers were switching to other isps because of their high rates, despite the fact that they wont be able to implement it. This was all done to keep their old customers and attract new ones. They will upgrade ppl who are on 256 but it will take time.
April 1st, 2008 at 6:02 pm
PTCL IS great! it’s aweSOME!!!
April fuckin fools!!!
NO THEY SUCK …i just called 1236 n they say they cant give me my status cuz their lousy system is fucked up and they dont have the status… so will i kindly call em in half an hour till they get their acts together….if they cant manage their own internal systems it’s a fucking miracle how they can manage the fone system of the whole country…n no wonder it’s in such a sorry state…. ah well.. shit happens…and PTCL is the shitiest of em all…
Congratulations PTCL….u give a whole new meaning to the word shitty.
April 4th, 2008 at 2:04 am
your service on every package is totally DAMN or in other words i could say “please shut your network otherwise it will shut by the people…………….
April 5th, 2008 at 2:21 am
they dint upgraded mine yet, they told me “APP KA NET 31 MARCH SEY PEHLAY HO JAYE GA” now they are like u will get the upgrade within 24 hrs, after that u can request for 1mbps. and today they said i forward ur request and it will take 48 hours , man this is so pissing me off right now, still No upgrades nothing…. i wana go for 1mbps and i am waiting for them to upgrade me to 512 first so that i can ask them to upgrade me to 1MBPS, every time i call them tehy ask my name my phone n cell number. and HO JAYE GA HO JAYE GA, bull shit
April 5th, 2008 at 2:33 pm
they are not gonna upgrade my connection i know, every time call them (1236) they are like i will forward ur request by hand . this is the 5th time they are telling me this to wait for 2 more days. its been a month allready. i am so ____ fedup of this every time they are like u will be upgraded in 24hrs then 48hrs and now 2 more days, WHAT THE HELL yaar. if they again failed i will go for some other net
April 5th, 2008 at 7:08 pm
Had a 512k connection before, and it was upgraded to 1M. Worked brilliantly…in the beginning…now, speedtest.net’s giving me half the promised 1M speed with download speeds of 400k and less. That sucks. Sometimes, it’s even below 400. I’ve got Wateen running concurrently, and as far as reliability goes, Wateen’s way, way better. At least I get the whole speed I’m supposed to be getting, constantly, and it doesn’t waiver. I’ve been having problems with downloading torrents, playing videos on YouTube, etc where some videos don’t even play and I’m getting sucky download speeds. Thank God, I’ve got something (Wateen) to fall back on. Otherwise, I’d be pulling my hair out from the roots by now! Last time I checked, it takes an entire day to download one 350mb file on PTCL Broadband; something that took no less than 3 hours on Wateen. I could easily download about 3 eps in one day, without any problem. Unfortunately, we only have one wireless router and that’s attached to PTCL’s ADSL router. But when the month’s end swings around, bye bye PTCL!
April 5th, 2008 at 7:10 pm
Sorry…that’s no more than 3 hours on Wateen…not “no less than”. Haha! Sorry about that.
April 12th, 2008 at 3:45 pm
Student Broadband Package!!!!!
I ordered a 512 package 12 days ago but still did not get it uptill now……….I contacted the DSL officer on nursery exchange but he says he does not have a port to give connections from and still have more than 250 applications pendind so WTF is happening there???
Do someone know the procedure to complain to the higher authorities?????
April 12th, 2008 at 3:51 pm
Go to the PTA site, get their fax number – file a complaint – or get agressive on the 1236 representative and ask for someone’s email/cell # .
April 12th, 2008 at 4:17 pm
Can`t digest the fact that they don`t have a port in the exchange where there is so much demand for broadband.
April 12th, 2008 at 4:36 pm
they gave me the same reason, and i’ve applied from the 6th of march… it has been more than a month now … and no go… i’ve switched back to MAXCOM 256..they reactivated it in abt 15 mints… atleast i have internet now and a service provider who gives a shit abt customers.
April 12th, 2008 at 4:44 pm
btw mine is gulshan exchange…so thats 2 exchange in karachi in which ptcl(according to them) cannot provide DLS services… they shud put an add in the newspaper or something so that ppl dont bother applying and going thru PISSERY (misery by ptcl which pisses one off imensely) for a new connection in these places.
April 13th, 2008 at 1:54 pm
they upgraded my 256 to 512 on 8th april after LOOOOONG wait. plus they dint even informed me that we upgraded u, i was downloading stuff and suddenly got 65Kb download speed, i asked them if it has been upgraded and they were like no u have still 256, what the crap. lol actually it was 512 but there systems were not upgraded, now i told them to get me 1MBPS on 11th aprl one girl from 1236 told me BHAI BHAI AAP KO ABHI KAR DETI HON, i said what kar deti hon? she said Upgrade. I SAID YA RIGHT, some other operator was like no it takes 7 days blah blah, well lets see if it gets upgraded within 7 days or not. and By the way what Download speed u get on 1MBPS ????
April 13th, 2008 at 8:32 pm
Please can some one provide me some links to contact the authorities abt the gravity of the situation.
April 18th, 2008 at 9:01 pm
I subscribed to the PTCL 1 Mbps DSL connection about a couple of weeks ago. After 4 – 5 days of the application a PTCL tech visited my house for the basic installations. 3 – 4 days after that the connection finally started. The only problem was, I was getting only half the speed (508/126). I called up “18″ and they said it would be “resolved” within 24 hours. The 24 hours passed, nothing changed. Upon calling again, I was given a cock-and-bull story of regulations and procedures and that the problem would take by the end of the working week to resolve (which was another 5 days away). After the end of the week, things still remaining the very same, I called up again and this time after getting bounced off from one operator to another, the fifth gentleman(named ‘Mubusher’) that I talked to that day, gave me his “personal guarantee” (for whatever it was worth), that the problem will go away within 3 days. AFTER the 3 days passed and the situation remained the very same as before, I called YET again, and was asked by a gentleman to call again after 30 minutes, which I did, only to be put on hold by a ‘Farhan’ for 15 minutes who eventually got me through to an ‘Usman’ who gave me yet another story about “technical difficulties” as if basic account management is akin to rocket science and brain surgery. This time around I was asked to wait yet another 24 hours with yet another evidently useless “personal guarantee”. All of that now basically means that I was still not getting what I had been paying for, for several days.
In the brief period that I have dealt with “PTCL Broadband”, I have reached a few conclusions:
a) Just like any other local organization in this country, “PTCL Broadband” is being run by a bunch of unqualified non-pofessional morons.
b) Either the staff hired by PTCL is; grossly irresponsible, ludicrously incompetent, or both.
c) Despite all the marketing slogans, “PTCL Broadband” not only doesn’t care about the customers, but actually believes that they are naive and gullible.
After making the above conclusions I decided to cancel my subscription in favour of other available choices for internet connectivity, purely on the bases of ‘customer dissatisfaction’. But after another dozen or so calls I found out that for cancellation I’m apparently supposed to drive their damned modem back to their office (wherever the hell it is) alongwith an “application” for cancellation:
Respected Sir,
Most respectfully I beg to state that…..
I say FUCK that, I’m NOT paying a single rupee, AND I’m not driving to where ever the hell their office is. Instead I’ll KEEP their POS modem and smash it into bits with a hammer to went my frustration. It’s like the old saying; “when in Pakistan, do as the Pakistanis do”. Try and make me pay you bitches.
As for next time, I’d hope to do business with a company that doesn’t employ a bunch of petty thieves and liars. Thank you.
April 19th, 2008 at 1:39 am
@saud…true…but then wat abt u’r fone line? the damn thing is still dependent on PTCfuckinL ..when i asked to cancel my order (after waiting for more than a month n being given the usuall crap from ptcl).. they say… exchange say ja kar karao… WTF?!? wat in the hell r 1234, 18 and all those other PTCL “Helpline” numbers for?? is ptcl being run by a bunch of clueless, bungling semi-moronic idiots or are they just plain lousy corrupt inept assholes? its a wonder that in this day and age such ppl can actually run a huge entity like PTCL and keep it from being completly bankrupt and seriously..considering their service it is really amazing…. i guess it’s all those fone lines…..if only…
P_!_CL —> new logo of ptcl
April 19th, 2008 at 1:55 am
Fahd:
That’s certainly an apt logo for them. And to think that I actually got a new phone line specifically for broadband because my other “digital” phone-line was on an exchange that didn’t support DSL connectivity.
I mean honestly, am I, for this and ten thousand other reasons, allowed to say that my country sucks? No? Okay, then I wont, but I’m certainly thinking it.
April 19th, 2008 at 2:45 am
Nobody can stop you from thinking whatever you want (saying it is a different matter) but the real question is, if your country sucks, what are you going to do about it?
Actually, besides the horrible customer service and the false promises of upgrades, my PTCL experience has been better than my experience with other ISPs. I would suggest that everyone should spare a few minutes to launch a complaint with PTA (like I did). The PTCL people actually call you back – even if the problem is still not solved immediately, it is a nice change from dialing 1236 and listening to their IVR time out.
April 19th, 2008 at 3:45 pm
Noooooooooooooooooo Saud, fahadm guys im on the same boat man. same thing happend to me. they took 2 months to upgrade me, i was waiting only coz i knew once i get the upgrade there will be no more problems or what ever, but when i got my 1 mb i had teh half of its speed, it just worked fine for ONE day, i called 18 and they were like theres a problem in ur phone line, Other one is asking me to Put the eithernet wire upside down, lol and third one said u will be having no problems browsing/downloading within 24 hrs,, well guess what now they are like theres a problem in ur port any way what i did and how i upgraded my connection is Its ma lil secret ptcl ki aik larki patai us ko kaam thama dia THATS ALL . thats how i got my upgrade, Now what the heck should i do for this phone line problem, dissconection after every 10 minutes of use and now i am getting 127kbps speed on 1mb package, IS THIS SHITY PEINCE OF SHIT WORTH 2000RS PER MONTH
well once i see his supervisor
im goin 2 find him, rip his balls off, feed them 2 him
make him throw up, make him eat them again, shoot him in the
kneecaps, hit him repeatedly in the stomach with a baseball bat,
take a shit on his face and, to finish it all off, get the loudest, rustiest
chainsaw i can find and saw his head off,
thats all… i am so damn pissed off with this service
April 19th, 2008 at 9:11 pm
I can not Fucking believe it…………..
I was waited for 10 days for my connection on student package 512 kb and then I went to the Exchange office.The DSL man there told me that he has no ports to offer new connection from and he has more than 250 applications pending.So I dug out the Email ID of the GM operations and Emailed haim abt the situatuion very seriously. His reply came the next day stating that he is now the GM corporate and has forwarded my cocerns to the people concerned. The next this DSL man who was gaiving me the fucking reason came and installed the connection for me.
The story does not ends here………..the next day after getting my confirmed password I noticed a drop in the speed and I checked that the speed was half than the promised. I called the 18 people the fucked with my DSL settings and the spped was eventually reduced to just like a Dial-Up speed and I was getting 5KB downloading instead of 64 KB.Since then about 4 days I have been calling 18 the operators says that ur complain has been forwarded to Islamabad and there is a problem with your port which has to be Refreshed and bla bla…..now the 5 th day and I am fucking still with this speed regreting abt my decesion. The opoerator says that on Monday it will be resolved but I have my doubts.But one thing is for sure the Ptcl people have dissapointed me in a big way.
April 19th, 2008 at 9:14 pm
My story seems to be like many of u people above. Can somone find a way to complain to their upper administration I think it is the best way to get these jerks listening to yourselves.
Plz if someone knows an alternative way……..share it with us it will be beneficial to many of us.
April 19th, 2008 at 9:22 pm
If you are a ptcl customer already, launch a WRITTEN complaint with PTA – they are PTCL’s Big Brother (sort of) – this is how I finally managed to upgrade my connection (details on my blog).
If you are not a customer already, I think PTCL reserves the right to not serve you. I was going to get my bandwidth upgraded to 1mbps, but I’m putting it off as I don’t want to risk a nervous breakdown right now.
April 19th, 2008 at 9:33 pm
In writing u mean through their website??
April 19th, 2008 at 9:45 pm
I mean send them a FAX, or send a written application – they will give you a reference number that you can use to follow up, and unlike the PTCL reference numbers, the PTA number is respected by PTCL (or so I experienced).
April 20th, 2008 at 10:35 am
Hi everyone,
I’ve signed up for PTCL this month, using their 2Mbps connection in Islamabad and I have to say that the quality is great.
Before PTCL I was using Dancom DSL for the past 3 years and when Dancom was bought out by Link Dot Net was forced to become a Link Dot Net customer.
Let me just say that Link Dot Net’s service became super crappy right away for me. I live about 200 yards away from my exchange and all of a sudden my connection was always dropping, the modem was losing sync, and packets were being dropped left and right. Link Dot Net’s technicians weren’t skilled at all, and would constantly suggest that I install some different type of anti-virus than the kind I already had (just because they weren’t familiar with McAfee Enterprise edition) and that I needed to change all the copper wiring in my apartment and the wire leading up to the apartment from the phone box outside.
They couldn’t understand that it had been working fine for the past 3 years without any problems and kept sticking to the illogical assertion that overnight my wiring had gone bad and now I needed to replace it.
In all this frustration I just went onto PTCL’s site and signed up for their service. However I hadn’t canceled Link Dot Net yet. 3 days later all of a sudden my Link Dot Net stopped working permanently and I found out that PTCL had switched our ports over to theirs without calling us first.
That same day a friendly and knowledgeable technician showed up to do the install. We told him that we weren’t sure if we wanted to go with PTCL yet and that we might stay with Link Dot Net because we had heard a lot of bad things about PTCL also. Since it was the weekend he said that our ports couldn’t be changed back to Link Dot Net until Monday anyways so he gave us a free modem to try out and put in his own PTCL password as our login and didn’t make us sign any sign-up forms. He said that we should try out PTCL for 2 days and that he’d be back Tuesday to see if we wanted to use PTCL or not. If we didn’t, he’d just ask for the modem back and switch our ports back over to Link Dot Net.
Well when he came back on Tuesday we had our minds made up! The PTCL speed and reliability were so much better than Link Dot Net’s that we never looked back and are now happy PTCL customers.
There is one and only one complaint that I have so far though — as some others have mentioned sometimes certain YouTube videos just won’t load. Everything else on that page will load, even the video player, but the video just won’t start streaming. I wasn’t sure if this is a PTCL specific complaint or something due to Pakistani censorship.
April 20th, 2008 at 10:47 pm
Lets see what happens to my complain tomorrow…………..I bet they will be short of excuses.
May 2nd, 2008 at 10:03 am
What actually is the point of PTCL launching all these services when very few people in the country will actually be able to utilise them. In our area of Karachi PTCL championed that we will have the latest Fibre-optic network. Great I thought. How wrong was I!!
The telephone line was so bad with noise that we could not talk to anyone…..then someone somehow cut the cable and PTCL did not have any spares to repair it. It took them EIGHT months to repair.
Having had my complaint letter published in the DAWN newspaper, our line was temporarily (for 12 months) re-routed from three streets away to get it working on the morning of the day my letter was published slating Etisalat and PTCL. So they do read the national press.
This line was broken only couple of weeks later and thats how it remained. We got charged line rental every month, which we stupidly paid. We even got charged for Pakistan Package, despite not having a working line for almost a year, again stupidly my wife paid it.
Last month we wrote to the local exchange asking them to disconnect our line. Again on the morning of letter being received I get a call on my cellphone from the supervisor at our local exchange saying if we do not disconnect he will have our line working within couple of hours!!! Amazingly the line engineers, the same guys who could not fix our line for over a year, came along within an hour of the call and fixed our line!!! What amazes me is that if they could fix it within minutes of us wanting to disconnect, why did they not do this for over a year. I suppose this is down to someone senior at PTCL actually kicking some ass to have things done properly. Fair dues to the guy, he gave me his direct line number and assured me that if ever anything goes wrong I should contact him direct. What really peeved me off was that the same engineer who had been coming to our house for over a year making excuses why he could not fix the line manage to do it within minutes of someone senior actually kicking his backside.
Now the line has been working for three weeks without a problem….just some minor noise issues on the line. So I thought lets get a PTCL broadband connection, which I have been wanting for over a year, (we live in a new area of DHA, where no other ISP will provide ADSL service, not even wireless!!!!), so I ring PTCL and lo and behold they tell me that my excahnge being this fantastic new Fibre-optic network is not currently geared up to receive any broadband!!!!! Absolutely gobsmacked! What do I need to do to get some simple basic services in Karachi.
I’m used to speeds of 20Mb/s for my connection in the UK. Here in Pakistan I cannot even get the most basic connection. And PTCL is advertising their fantastic Portal of everything on demand. Get REAL PTCL & Etisalat. Etisalat could not get away with these antics in their home country or elsewhere. But they do in Pakistan. Whats the point of having fantastic Advertising and Marketing campaigns when the service does not work.
May 6th, 2008 at 9:39 am
hey guys i just found out on another forum that ptcl charge taxes on their dsl packages n details are like this:
there are two taxes which are levied on the PTCL Bill
1. Sales Tax:
Sales Tax is quite simple for instance
Rs.170(Line Rent) + 1199(DSL Rate) + (Telephone Usage if any) + 15% of the total of previous sum = Rs1574
2. Wealth Tax:
this is levied if ur total bill is more than Rs1000 than Rs 50 is added in the bill and if more than Rs 2000 than Rs 100 is added in the bill so if ur using ur ptcl for DSL only then ur bill will be Rs 1624
So is this true or what?
May 10th, 2008 at 10:51 am
lol PTCL simply fucking the nation
)
their rate are really high and where is LDN and wateen they the heck they are doing who gonna remove the monopoly and make them to think to make their service better.
May 10th, 2008 at 8:48 pm
I have used it, basically portal consist of:
- Movies broadcasted illegally in choppy and minuscule format.
- Most of the pages are under construction.
- Content is of poor quality consisting of cheap jokes and bootleg music.
- Header is so huge it take half the page height.
- Too many clicks to see a particular content.
Reasons:
1. Expected from Pakistani company
2. Expected from Pakistani people
3. Expected from PTCL
4. Nepotism
Telenor Pakistan & Ufone has VAS too which shows old content, stale news, no replies, etc etc.
Their reasons:
1. Expected from Pakistani company
2. Expected from Pakistani people
May 10th, 2008 at 8:56 pm
Right aa. Let us rip off their legs for ripping us off. Now where did I put my chainsaw…
May 17th, 2008 at 1:28 pm
I had a bad experiance with PTCL I like wateen
May 19th, 2008 at 2:56 pm
i lost my ptcl broadband password what i do
May 19th, 2008 at 9:36 pm
aaz: typically your password will be your phone number, just put that in. otherwise, call up 18 and they can retrieve it for you (i think?)
May 19th, 2008 at 10:40 pm
When I got my ptcl account, they emailed me the password AND SMSed it to me. Your username is your phone, your password is a random string – call their helpline from the same number and they will reset it for you.
May 27th, 2008 at 10:15 pm
offers provided by ptcl worths enough good credit but there is problem with bitorrent downloading softwares that they might block it,coz i hav seen on other connections that works ice cool……..
another problem with ptcl broadband is this that no networking between two distantly located pc even on ptcl network having same telephone exchange…….i m craze about playing games……….n networknig is also offered by other coonections………
instead of all this ptcl is a good connection……….
entertainment portal is good step…..GOOD LUCK ptcl dudes…….luv u
May 27th, 2008 at 10:18 pm
retriving is difficult coz they they said to transfering call to seniors n even waiting till next morning their seniors dont get time to pick up the call………….keep trying if they receive then also say my greetings to them that they showed a miracle
June 13th, 2008 at 9:57 am
i agree with some of the people……. PTCL SUX SO BAD!!!!. Its because i called 1236 to upgrade to 1mbps but even after two weeks they didnt even upgrade it and i called them many times but they were just bitching that it takes time to take a whole connection upgraded, please wait for 2 days more. I decided to wait…it finally got upgraded to 1mbps after 3 weeks(‘made me wait like hell!’)this sux…Ah!, and one more thing, why the hell the entertainment portal has no gaming,live tv etc available.
June 13th, 2008 at 9:57 am
i agree with some of the people……. PTCL SUX SO BAD!!!!. Its because i called 1236 to upgrade to 1mbps but even after two weeks they didnt even upgrade it and i called them many times but they were just bitching that it takes time to take a whole connection upgraded, please wait for 2 days more. I decided to wait…it finally got upgraded to 1mbps after 3 weeks(‘made me wait like hell!’)this sux…Ah!, and one more thing, why the hell the entertainment portal has no gaming,live tv etc available.
P.S: sorry for my english if you find it annoying.
July 8th, 2008 at 10:25 pm
Guys the fact is PTCL sucks ive used maxcom…its much much better than ptcl…its 256k connection is more satisfying than ptcl’s 512k,trust me!! im regretting because i disconnected my maxcom connection
July 13th, 2008 at 2:45 am
i just get ptcl phone and dsl connection the problem is internet disconnects every 5-10 mins what should i do ? line is clear i check dailup cards.
July 16th, 2008 at 1:52 am
How’s the latency of ptcl broad band internet to international servers for gaming purposes? I’m currently using Wateen in DHA. Any suggestions?
July 16th, 2008 at 3:17 am
my dsl is getting dc every 5 10 mins what the use of lat .. wasay bhi is ki lat zeda hai 70 – 400 ms not good for games…i am also thinking of changing it because i use net for gaming purposes …
July 31st, 2008 at 2:52 pm
god getting connected with ptcl brpadband is useless
its not worth it
July 31st, 2008 at 2:54 pm
i need an advice plz of what i should take
im confused between linkdotnet wateen and ptcl
i want wateen but its too much for my pocket money
advice plzzzzzzzzzz
August 2nd, 2008 at 3:32 am
Ptcl and wateen sux man…dont think about them.. Take Link.net its the best now a days..
August 7th, 2008 at 2:24 pm
sir therz iz no option 4r cancelation of order
plz createeeeeeee
August 8th, 2008 at 1:36 am
Dear Osama,
I have problems with my phone lines and my DSL connection request has been turned down. Can u tell me how to request ptcl to change it to Fiber Optic?
August 8th, 2008 at 12:09 pm
Dear Osama,
I have problems with my girlfriends. They are not giving me attention, would it be better if I stick to just one of them but I love all of them. Please help me.
Also can you tell me how to manage 6 girlfriends without making each one of them suspicious?
Thanks a lot.
I also need internship, as I’ve done FSc and got 450/1100 marks, and am a real fast learner. I can do anything in the world! Please give me a chance.
But wateen really sucks, I hate wateen.. BURN IN HELL WATEEN LOSERS!
August 10th, 2008 at 1:22 am
Sorry Riz ptcl can’t change fiber optics .. if your phone line broken down they will not repair it then how could you think such a thing..??!!??
lolz… Anyways heartbroken give your girlfriends phone , address , names.. i’ll manage them dont worry No doubts you are a dumb student you didn’t got half marks in Fsc you need to learn “learn” first kid .. and In the end wateen and ptcl both sucks* .. okey?
August 25th, 2008 at 3:59 pm
ptcl policy makers are stupid which can be known from their such policy that if a person having dsl student package, he/she can not have smart tv facility by paying Rs 126 extra as they are sending sms to everyone. Please change your policy.
August 31st, 2008 at 11:22 am
i am the member of ptcl broadband i am also a networking master.
i divide my 1mbps broadband in 25 other conections and got speed 30kb/s(downloading)per person.
This is v.strong company but i fuking ptcl too much.
Good_bye
August 31st, 2008 at 4:28 pm
i can,t see movies Broadband Entertainment Portal tell why stop?
September 6th, 2008 at 4:12 pm
I have ordered PTCL broad band and today my 30 days are pased, and no BROAD BAND. NO INSTALLATION.
September 8th, 2008 at 1:05 pm
Farzan, same case for me. I ordered PTCL broadband 4 weeks ago but still no BROAD BAND. NO INSTALLATION.
PTCL Help line 0800-80800 says contact your exchange for knowing the reason of delay. And Exchange has no information about my order.
September 8th, 2008 at 1:25 pm
I’ve got to say i am absolutely amazed at things. I wrote a comment on here in May saying how useless PTCL/Etisalat were.
However, as I did not have any option except to try PTCL for my broadband. No other company will offer this service in DHA Karachi as PTCL installed a Fibre-Optic network in our area.
I ordered the Broadband ten days ago. I had a confirmation call from PTCL employee same day. They said it will take up to 10 days for installation. the website stated it will take 3 days. So I waited without much hope. Lo and Behold 3 days after ordering I get a call from there installation engineer saying he will be over later to install the modem/router. he did so and to my amazement within three days of ordering the service it was installed and a week later it is still working. I have had the need to call the complain line on 2 occasions simply to find info and again the call centre people were polite and helpful.
I really do not what to say. I have been writing and criticising PTCL in the national media and blogs etc for years. However, they have absolutely surprised me during the last ten days. The broadband is working at the expected speed. It has only stopped on 2 ocassions but a simple re-boot sorted the problem out.
If this is the way PTCL CAN work, then why dont they do it all the time. Why do they have to make so many peoples lives so miserable.
I hope I have not spoken too soon, but PTCL, well done and keep it up.
September 16th, 2008 at 1:21 am
i got my modem n router installed on the 2nd day n got lot of problems that i solved my self and it took 2 months i payed bills but didn’t connect to the internet in that time…anyways PTCL sucks and now i am not getting any net .. Net is disconnecting every few mins or secs… this sucks… i think everyone having same problem atm because of the load on ptcl servers…i am just calling customer services and still they are ignoring me….those mot*****s…..
September 16th, 2008 at 10:59 pm
Iwant to run 1 ptcl DSL connection on 3 computers with the help of a swith, is it possible,
If someone has experienced it plz do reply!!
September 16th, 2008 at 11:03 pm
Iwant to run 1 ptcl DSL 512k connection on 3 computers with the help of a switch, is it possible,
If someone has experienced it plz do reply!!
September 18th, 2008 at 10:51 pm
ASSLAMUALAIKUM I M OWAIS RIAZ KHAN , I NEED SOME DATA ABOUT TRIPLE PLAY, AND MORE THEN ONE NEW UPGRADE REASEARCH PAPERS ABOUT TRIPLE PLAY. PLEASE THOSE WHO READ THIS message PLZ HELP ME THANK U SEND IT TO MY ID
owais_fast@hotmail.com
September 22nd, 2008 at 8:08 am
yeah i am experienced Azeem…but what i’ll get helping you …? $_$
September 23rd, 2008 at 9:26 pm
Guys i’ve heard ptcl shares it DSL connection between 10-13 users. I’ve applied for one a week ago..what speed should i expect? comments from someone who has used Ptcl dsl in Pindi cantt would be appreciated
September 26th, 2008 at 6:11 pm
Mother Fucker The Chairman of PTCL jis ke Tatton me Jan nahi ke Company ko Set kar sakey. just FUCKING attitude for their Customers of all Products e.g Land line Phone, Expensive PhonenNet,Vphone and most F*********King BroadBand
October 23rd, 2008 at 6:11 pm
How many days you takes to setup the internet in home, i am waiting 1 months after order but still no one install it yet, is there any complain section
October 23rd, 2008 at 6:12 pm
I think we have to move with better option like wateen and linkdonet what you says?
October 27th, 2008 at 12:23 pm
may i had orderd of dsl on 6653950 from 21-09-2008, but the dsl officers alway told me you are a student thats why your connection will take time,i am askin how many time required??? today one month has pass 27-10-2008, thay are not giving me connection. plz help meeeeeeeeeeeeee 0345-3017449
October 28th, 2008 at 12:05 pm
with world call droping its quality in service, i decided to get ptcl smart tv as a backup in the event of electricity outage as worldcall no longer guarantees cable services during power outages.. But PTCl SMart tv turned out to be more unreliable than world call.. FRom constant disconnections to shitty customer service..PTCL has truly gone to dogs. i had this ‘garbage’ service installed in mid september and i cant recall even one week where i havent complained to PTCL. My problems started with the installation. they claim that all you have to do is dial 0800.. no and order online and wait for 10 days, but trust me it never happens.. after 15 days nothing happened. i kept chasing the ppl who answer customer service helpline, but they too could not help. each one would come up with a unique reason, the best reason that i got was ” Sir actually the customer has made some changes to the order which is why there is a delay”. I lost my cool and screamed to her that im the fuking customer and i made no fuking changes. On the 20th day i gave up and attacked there office near point parktowers. i stormed in and got hold of the senior management. after throwing names and fighting they managed to promise me that it would be done the next day. oh and the shocking thing they said was that they had never recieved any order !!. Once the damn device was installed i thought i could now relax and enjoy there service, but the real trouble was yet to start. Ptcl smart tv is a great service if it works, but it never works.. from the decoder heating up to picture freezing .. there were always problems. Today as i type this my internet disconnects after every 3 mins..(oh and my phone line is in top condition) if my internet stops my smart tv stops!.. i have been chasing them for the past 1 week but nothing has happened.. i plan to attack the office again lol.. Plz do not believe anyone when they say PTCL is great.. STAY AWAY FROM IT… i plan to get worlcall DTV and maxcom dsl.. i hear max has excellent customer service. this is my nightmarish experice that is still not over!. so while those who are not victims of ptcl, plz do remember me in your prayers..
October 28th, 2008 at 1:16 pm
hamza i am having this same problem too.. if u attempt to attack ptcl office make sure u call me.. so we will attack together .. my id is shazada.g@gmail.com contact me…ok
November 17th, 2008 at 9:25 pm
I think PTCL authorities are making jokes to the people and wasting the time, I had applied sine 28th of last month but yet not got my connection and called at 1236 they are totally noncooperative they only recieve complains and just discarding it in dustbin
November 24th, 2008 at 11:49 am
i have checke the service of broad band its just ok but they have to improve there entertainment given on webside for broad band customers the movies given have less picture quality.they had to add latest songs and and moviesand if they have no data according to the kid’s corner and gaming then why they had shown there folders
November 25th, 2008 at 3:55 pm
Hii,
Have you ever tried Watee?? believe me It is working fine.
December 13th, 2008 at 4:12 am
Dear guyz,
I applied for the new telephone line on monday, and it was wokring and online on thursday, and on the same day i applied for DSL on the new telephone line, and the DSL was up and running on saturday.
All in the same week. I am very happy with the service provided by the PTCL except for one thing. They are not providing any Counter Strike server.
I have made many feedbacks and suggestions that i can set it up for PTCL but still no response. If anyone from PTCL reading this post please please please setup a Counter Strike Server, this will be a new feature and a new attraction to the entertainment portal.
December 18th, 2008 at 11:50 pm
hey guyz,
I applied for ptcl Broadband student package on 27-10-2008 and on 12-12-2008, i got a sms on my cell from ptcl saying that my login has been created, waiting for getting broadband installed, i hope the will install soon,
I heard that ptc broadband does’nt work on fiber optics… is it true? will someone plz tell.
Thanks in advance
December 19th, 2008 at 12:09 am
Guyz if you have someone you know in PTCL exchange all the work can be done within a week as in my case i new the DSL incharge personally.
Go to the PTCL exchange and personally meet the DSL incharge you might get the connection early.
December 28th, 2008 at 2:15 pm
Hello Every one.
I am using PTCL DSL Since almost 1 year. I find it much battar thn Wateen or link dot net. I ave also experienced OPENSKY sattelite system but infact PTCL is much battar thn all i have experienced.
Now from 2 Days there Entertainment Portal service is totally down…..
When I asked about that, they said that this is due to update process.
It was a nice joke. 4 days passed and there service is still not be corrected.
But as if we are talking about downloading and uploading, they are doing well.
So overall we can say ptcl is a good service.
And I hope mobilink infinity WiMax will be big boost in market…
January 20th, 2009 at 9:21 pm
has any body heard about ptcl broadband DIALUP ………
hope you wouldnt
‘cuz only i am subscribed to it
with the package of 512kbps i get download at 800 bytes to 15 kbps
hai na broadband DIALUP
kaisa…………………lol
January 20th, 2009 at 9:29 pm
@ mirza
mirza he is very right .
nahi to meri tarha sirf wait hi kartey reh jao gey
i hav been complaining about slow speed for almost 4 months but no reaction
now i am planning to change the service.
if u hav directly contacts in the exchange they will listen to u otherwise i am an open example
January 25th, 2009 at 2:49 pm
i got installed Broad Band on phone 2780759, with COE Serial no.2477074938624,Registration no.20812050292088,Broad band is not working, written message comes ” u are using proxy server, i cant use internet.Made complaint to Mr. sajjad,who installed the broad band at my residence,Pl. send some one to solve this problem.> hassan shaikh
February 3rd, 2009 at 8:31 pm
well well well my prob is totaly different from all the people above i m trying to get a conection of ptcl phone nd also broadband services from Eid-ul-azha nd still i don’t get the conectiong nd braodband service this fucking bullshit ptcl fuck them all
February 10th, 2009 at 5:55 pm
Good Service
February 13th, 2009 at 8:01 pm
The service of dsl is not satisfied, why??????????? i need your answer,…… you all are able to fuck, lofar k bacho, sharam nahi ati apni maa ko chodte ho saara din……….
>>>
February 13th, 2009 at 8:02 pm
soowar
February 13th, 2009 at 8:03 pm
i want to fuck the owner of ptcl
February 17th, 2009 at 4:31 pm
hi dear H/R/U
February 20th, 2009 at 3:29 am
i love ptcl broadband
here r my statistics for last 20 day
Downloading 104GB
Uploading 89GB
so for me ptcl rocks
February 20th, 2009 at 9:08 am
Hi
ptcl very fast service.
February 20th, 2009 at 9:13 am
Guys the fact is Lucks ive used LinkDotNet mch better than LinkDotNet…its 256k connection is more satisfying than LinkDotNet 512k,trust me!! im regretting because i disconnected my PTCL connection
February 20th, 2009 at 9:16 am
Ptcl Kah Enterenment tuh chaltah hey nahey hay.
Very Very bad servicr ptcl.Ager ptcl nay kuch pahnah hay tuh woh enterteiment har isp per allow kar day jis koh dehk kar har User luftendoz ho gah aur ptcl BroadBand leh gah .
ok
Thank you
February 27th, 2009 at 12:57 pm
PTCL ………will rock you guys………hay do u forget the studennt package of PTCL…….if your service is slow you have to check your line, there is no fault in service, the fault is in your line (wires)…….and new entertainment section ….goood step for PTCL
March 23rd, 2009 at 9:06 pm
hey guyz….don’t to worry now ,,ptcl upgrades their packages with the same rate and other thing pls don’t use ptcl service with their router use your own and feel the differnece….
April 2nd, 2009 at 8:59 pm
what a sorrow, i did not get entertainemtn from ptcl, it seems they are nothing doing for their customers, hope for the best..
April 4th, 2009 at 6:37 pm
1MB with Student package……………………brilliant excellent result……be DSL partner with PAkistan telecomunication limited….it has proved that …..we want relaibility with low cost…..
April 5th, 2009 at 6:21 pm
Awesome PTCL doubled the speeds after 23rd Mach, 512k now gone to 1Mbps. Enjoying it at 100 kbps download and pretty stable service!
April 6th, 2009 at 6:52 pm
wow really it luk’s gud!
April 6th, 2009 at 7:16 pm
i like the upgrade of 512kbps to 1mbps…
April 7th, 2009 at 11:26 pm
hi,
i ordered a 2mb package a month ago which was to b shared between mine and another system..i have been patiently waiting and have gotten no results..cal anybody explain the pros and cons of this service + has anybody tried sharing the service?
April 9th, 2009 at 2:35 pm
@ waeed, what do you think companies do, take a separate internet connection for every employees pc?
Obviously it’s shared and you need a router or witch for that
April 14th, 2009 at 2:42 pm
Hello Every one.
I am using PTCL DSL Since almost 1 year. I find it much battar thn Wateen or link dot net. I ave also experienced OPENSKY sattelite system but infact PTCL is much battar thn all i have experienced.
Now from 2 Days there Entertainment Portal service is totally down…..
When I asked about that, they said that this is due to update process.
It was a nice joke. 4 days passed and there service is still not be corrected.
But as if we are talking about downloading and uploading, they are doing well.
So overall we can say ptcl is a good service.
And I hope mobilink infinity WiMax will be big boost in market…
April 15th, 2009 at 8:31 am
such a jurk site of ptcl not even open the web pages, rubbish so rubbish, ptcl need , what they need they better know.
April 19th, 2009 at 9:28 pm
PTCL announced double bandwidth on 23rd March,its been a month now but still my internet connection is not doubled.
PTCL entertainment is fail, when you can download/watch unlimited content on internet, why would anyone go to the PTCL CRAP CORNER, just like their all offices/exchanges and their nice hearted staff (Everyone knows how good ptcl staff actually is)
April 20th, 2009 at 9:30 am
This is to informe you that, I have using the D.S.L on this Number (021-5316962) Services 2 M.B but last 7 days the services is incomplete or very slow.
And My D.S.L Complain no (62) I have face many trouble.
I hope that you will see this matter as soon as possible.
Cell no. 0300-9292708
April 20th, 2009 at 5:54 pm
yeh same thing is happening with me since last 2 weeks i have been using 1 mbps i complain it again & again but the staff of ptcl keep on bamboozle me.this service makes me aggressive and m totally feedup!
April 22nd, 2009 at 4:00 pm
i love ptcl
April 24th, 2009 at 12:24 am
hey guyssssssss iam network engineer many problems u guys have and i will solve it 4 u
it is totally wrong to say ptcl is bad or hving bad service
some probs solved by the common sence and some to queries
Q:many computer joint by (bay lan) or hubs switches
ans:you have the 1st conputer joint hub and gives it automatic ip and dns server
and other to gives static ip adress and dns server
dns e.g 203.12.167.256
give every computer different ip other wise may conflict the ip adresses
please keep distance shorter to the main connection if distance increase to use repeater to improve the bandwidth
its short and selective anws
4 more queries please contact
i will help you 4 any network,computer,problems
rajaliraza@yahoo.com
rajaliraza@gmail.com
rajaliraza@rediffmail.com
April 25th, 2009 at 11:09 pm
Ali raza .. u can’t change anything kid.. jab ptcl kay pass bandwidth hi nahi toe phir problems wo khud creat kartay hain.. i am using ptcl service from 3 years and i am also network engineeeeer so… don’t bother..
July 4th, 2009 at 3:32 pm
it,s realy nice point.
July 5th, 2009 at 12:22 am
PTCL Gaming Server, LDN Gaming Server, Pakistani Gaming Server, IP, Links, Portals, Website, For More Info Join Group:
http://www.facebook.com/group.php?gid=105075188153
http://www.facebook.com/group.php?gid=105075188153
July 29th, 2009 at 4:40 am
imran every thing is possible u r saying bcoz u didnt do that okayyyy every thing is possible
rajaliraza@yahoo.com
rajaliraza@hotmail.com
rajaliraza@rediffmail.com
rajaliraza@gmail.com
July 29th, 2009 at 4:50 am
hmmmmmmmmmm that’s right
August 9th, 2009 at 12:00 am
hi friends kia ye posible he k ptcl movies kisi other net work per watch ki ja sake if posible so pls tel me .
August 10th, 2009 at 9:36 am
Salam. Iam a PTCL broad band user and iam using it since 2008. Kia PTCL walay apna package update kab ka karein gay koi krnay k chances hain.
farzansaeed07@hotmail.com
August 10th, 2009 at 10:02 am
I want to contact to PTCL authoroties can any one tell me link(ceo or some thing like those)
or email id.
iam using ptcl 1mb connection and my download speed is not exceeding for more than 80kbps. while it’s supposed to be a minnimum of 100kbps.
August 15th, 2009 at 2:49 pm
main ptcl ki buzz wali site jis par movies download ki ja sakti hai open nahe horahi hai plz let me what to do????
August 15th, 2009 at 5:49 pm
I LIKE PTCL BUT ITS NOT GOOD SEICE NET
September 3rd, 2009 at 11:28 am
yst mujhe ips chaye ptcl k servers ki
September 7th, 2009 at 7:27 pm
I LIKE PTCL BUT ITS IS VERY GOOD SUPPORT SERVICE.
September 7th, 2009 at 7:28 pm
PTCL BROADEBAND SERVICE IS VERY VERY FAST.
October 2nd, 2009 at 6:56 pm
.
iam using ptcl 1mb connection and my download speed is not exceeding for more than 80kbps. while it’s supposed to be a minnimum of 100kbps.
October 2nd, 2009 at 7:00 pm
dear ager speed fast karni ho to kia karo, dear ma na 1mb pakage hai ,aur ager koi book read karni ho to kia karna chiya plz tel me
October 2nd, 2009 at 9:13 pm
Ptcl Service is good. I like ptcl service.
October 10th, 2009 at 11:46 pm
yar ye ptcl walay kitnay jahil hain
in ka media server daikho aik dum thakal
online movie play kro lakin koi player he nhi show hota
bus chal rhi hai movie na rok sktay na frwd na backwrd
lanat hai in ki shakal per
October 12th, 2009 at 10:14 am
ptcl brodband service is very good but when i read above comments some freinds asked their question those had not recived answers.
October 13th, 2009 at 4:05 pm
koshish krin main connection se aap ka distance short ho taar me koi joor na ho
zada distance ho tu repeater use kro yeh signal ko regernate krta hai
svchost.exe computer host file hai jo k network data me help krta hai agar 4 se zada svchost.exe a jayin jo virus hai jo k number of increment krta jata hai aur processor ko buzzy kr deta hai usage 100% tk ponch jati hai is se b net ki speed kam ho jati hai tu process killer use krin
svchost.exe aur other process aap ctrl+alt+del press kr k deakh sakty hn
books aap kis kisam ki chahity hn mjy dobara mail kr dena me aap ko bata don ga ok
October 27th, 2009 at 10:47 pm
Dear officer Customer services
I am suffering from ptcl fever since 5th of october when i placed an order for Broadband and ptcl smart T.v. The installation was completed on 19 october from gulshan-e-iqbal exchange till that time i am waiting for uninterupted use of broad band and to see smart t.v. Your staff is unable to solve this techniqal problem, I think its better first u provide training to your techniqal staff who can resolve our problems then advertise your product. your service from 1218 is also pathetic and person can memorize the word INTIZAR FARMIYA and nothing else. It is my request to PTA and honourable information minister take necessary action to resolve the problems of consumers. When ptcl is failed to start a connection then they must not book an order.
November 10th, 2009 at 6:56 am
I used ptcl service about 1 month….its not so good not so bad…..bas guzara hai and ptcl buzz to open hi nahi horaha…jitna time yeh advertisement mai spend karty hain itna time agar service behtar katny mai laga gain to bht bht achi hojaye inki service…
November 10th, 2009 at 7:02 am
i used ptcl service about 1 mnth…its not so good not so bad…..bas guzara hai
i m here bcoz of ptcl buzz….ptcl buzz open hi nahi horaha….yeh sirf mera prob hai ya yahan aur bhi hain jinka yeh prob hai????
jinta time inka advertisement pai spend hota hai agar thora bht internet service pai bhi laga lain to bht bht behtar hojaye inki service…
November 21st, 2009 at 9:17 pm
http://entertainment.ptcl.net/ is not working why?
December 16th, 2009 at 3:39 pm
Hello!
cialis , cialis , cheap viagra , cialis , viagra ,
December 26th, 2009 at 1:25 am
i used ptcl service about 1 mnth…its not so good not so bad…..bas guzara hai
i m here bcoz of ptcl buzz….ptcl buzz open hi nahi horaha….yeh sirf mera prob hai ya yahan aur bhi hain jinka yeh prob hai????
jinta time inka advertisement pai spend hota hai agar thora bht internet service pai bhi laga lain to bht bht behtar hojaye inki service…
January 3rd, 2010 at 7:55 am
YA RIGHT IT”LL GO SUPER FAST FAST FOR THE 3MONTH TRIAL THAN IT SUCKS BALLS MAN FUCKING SHIT TALKER PTCL IS NOT WORTH A SHIT I WOULD LIKE TO PERSONALLY FUCK ALL THERE WOMEN WHO BEEN FEED OF OUR MONEY….
January 15th, 2010 at 10:04 pm
salam to all
bhai hai koi allah ka bunda jo in PTCL waloon ko shifarish krey DSL connection key liye,
mujhe DSL internet connection chahiey……………………
regards,
January 26th, 2010 at 7:17 pm
yaar ye ptcl kitna bora hai uffffff koi use na kary khuch nahi ho raha
January 27th, 2010 at 2:23 pm
salam to all friends
yaar phir kon saa DSL connection achha hai..?
January 27th, 2010 at 11:51 pm
yar main nay evo lia soch k k speed achi hogi but have a very bad experience of it
March 6th, 2010 at 10:59 am
my broadband DSL whose user name is 4285282 work very slow internet light turn of after every 10,5 minutes so please solve my this problem as early as possible the downloading speed will become very slow
March 8th, 2010 at 1:04 am
Due to ptcl’s move there is an immediate tariff reduction from linkdotnet as well
ZABARDAST OFFER
UNLIMITED DSL
1MB RS.735
2MB RS.1295
4MB RS.2625
iNTALLATION
FREE
MODEM/WIFI=150/350
RAZA HYDER LINKdotNET
02135485288
03003077477
03023555355
YE LINKdotNET KA TARIFF HAY AUR PTCL KA TARIFF HAY YE.
1MB STUDENT-RS.839 AND NORMAL RS.1200
2MB NOT available AND NORMAL RS.2000
4MB NOT available AND NORMAL RS.4999
Ager kisey aur koi information chahey ho tuh is no ya Email kardey zuror support melay gi ok
Allah Hafiz
Taimoor-awan2008@hotmail.com
03009292708
March 13th, 2010 at 4:15 pm
I am a Sales Executive from WATEEN.
If anyone wants a WATEEN connection please do call me on this number..
0303 4285967
free delivery any where in lahore
Thanx.